Shipping Policy

We pride ourselves on delivering your orders efficiently and carefully. Please read our shipping policy.

Order processing:

All orders are processed within 1–5 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping time:

Once your order has been processed, it is usually delivered within 4–7 business days.
Total dispatch time is approximately 5–12 business days (processing + delivery).

Please note that delivery times may vary depending on your location and unforeseen circumstances.

In the rare and unfortunate event that there is a delay in shipping, please contact our customer service team at infozalloura@gmail.com and we will work it out with you.

Transport companies:

To ensure the process is as smooth as possible, we work with a few international courier companies such as Australia Post, DHL, FedEx, UPS, and others to ship your product quickly and safely depending on the region you live in.

Shipping costs:

We offer free shipping within Australia.

Order tracking:

Once your order has shipped, you will receive an email with tracking information so you can follow the progress of your package.

If you have any questions or comments about your order, please contact our customer service team at infozalloura@gmail.com.